Viking · Mercer Island
Viking Dishwasher Repair on Mercer Island
Drainage, wash-arm, heater and leak diagnostics on Viking integrated dishwashers.
Decide first
Call, book or wait
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If water is on the floor — Stop the cycle, switch the dishwasher off at its breaker and mop up. Leave it off until the visit, and book. Book this week
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If water is left in the tub after the cycle — Do not stack more cycles on it. Book, and wash by hand meanwhile. Book this week
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If the dishes come out gritty or still wet — Nothing about it is unsafe. Note which rack and which program, and book when it suits you. Safe to wait
Unsure which branch fits: ring Viking Appliance Repair Mercer Island at (206) 208-3377. Book this week: use the booking page. Safe to wait: not urgent, book when it suits you.
What people describe when they call
- A pool of water left in the bottom after the cycle ends
- Top-rack glasses gritty while the lower rack comes out clean
- Cycle runs three hours and the load is still soaking wet
- A slow leak showing up as a dark line along the cabinet toe kick
What to note before booking
A dishwasher fault is easier to find when it can be described by cycle. Note which program was running, how far through it went wrong, and whether water was left in the tub, on the floor or neither. Say too whether it sits in a run of cabinets behind a panel front.
How a visit goes
- 01 On the phone. The model number, the program that was running, and where the water ended up.
- 02 At the dishwasher. Water in and water out, the pump, the heater and the seals, drawn forward from the cabinet when the fault is underneath. The $89 covers the trip and this, and is deducted from an approved repair.
- 03 Price, then parts. One figure for parts and labour, said before anything is ordered.
What it costs
What dishwasher repair costs
The $89 visit fee pays for the trip out and the whole diagnosis, and it comes off the repair bill once you say yes to the work.
You hear one number for parts and labour together, on the spot, and nothing is ordered until you agree to it. The spans below are wide on purpose: a given fault is priced differently on a 30-inch Viking than on a 60-inch one, and on an older series than on a current one.
- Dishwasher pump or control
- $200–$420
- Control board or touch panel
- $480–$670
Asked about Viking dishwashers
- Can the dishwasher be used while it waits for a visit?
- If it leaks, no: leave it off at the breaker until it has been looked at. If it only leaves water behind or dries poorly, running it again tells nothing new, so hand-wash for a few days. Book with Viking Appliance Repair Mercer Island at (206) 208-3377 and describe the last cycle.
- Does the dishwasher have to come out of the cabinet?
- Some faults need it drawn forward out of the cabinet run, such as a leak underneath or work on the drain pump and hoses; others are reached with the door open. Clear the floor in front of it before the visit. Viking Appliance Repair Mercer Island, (206) 208-3377, says on the call which is likely.
Which model is it?
The model finder shows where Viking puts the tag with the model and serial number.
In their words
Kitchens we have been back to
5.0 / 51,081 reviews
Glasses on the top rack kept coming out chalky, the bottom rack fine. A cracked spray-arm bearing, plus a filter nobody had ever lifted out. Both dealt with, and it washes properly now.
A dark line along the toe kick turned out to be a slow leak from the door seal, not the pump as I had feared. New gasket fitted. He did have to come back once to adjust it.
Ours ran three hours and still left the load damp — a dead heater circuit. He also walked us through which parts of the suite needed doing now and which could wait a year. That is rare.
Next step
Say what it is doing, and which series
The model number and the symptom are enough to start. Ring and describe it, or pick a slot on the booking page. Visits run from 8 am to 8 pm each day, and a person answers the phone at any hour.