Viking Kitchen and deck · Mercer Island

Series guide · In the kitchen

Viking 5 Series Ranges: VGR5, VDR5 and VGIC5

Series
Viking 5 Series ranges
Where it lives
In the kitchen
Status
Current models and discontinued ones
Model numbers start
VGR5VDR5VGIC5
Widths
30, 36 and 48 inches; 60 on VGR5 and VDR5
Where the tag is
VGR5 and VDR5: open the oven door and look up under the control panel. VGIC5: left wall of the burner box, under the left grates and bowls.

Decide first

Call or wait

Decision tree with 5 branches. 1: Book this week; 2: Book this week; 3: Book this week; 4: Call today; 5: Book this week. What is it doing? 1 Book this week 2 Book this week 3 Book this week 4 Call today 5 Book this week
  1. If one burner clicks but never catches — Turn it off and let it cool, then set the cap back level with the head's tabs clear of the igniter. One more try; still no flame, book it. Book this week

  2. If a burner goes on clicking after it has lit — Wipe up any boil-over and give the burner time to dry. If the clicking comes back once it is dry, book a visit. Book this week

  3. If no burner clicks at all — Look at the breaker or fuse for the range. The igniters run on power, and Viking says not to use the range while it is out. Book this week

  4. If you smell gas with every knob off — Touch no switches and light nothing. Take everyone outside, call the gas utility from there, then ring us. Call today

  5. If the flames stand tall, yellow or ragged — Let the burner cool and open any blocked ports with a straight pin, never a toothpick. Flames still yellow after cleaning need adjusting. Book this week

Call today: ring Viking Appliance Repair Mercer Island at (206) 208-3377. Book this week: use the booking page.

Five-burner stainless gas range set between granite counters, centre burner cap off, oven door down on the convection fan cover
Centre burner opened, fan cover visible at the back of the oven

What fails on this series

  1. One burner sparks but will not light Most often the burner itself: a cap off level, head tabs turned onto the igniter, or ports sealed by a boil-over. A clean, seated burner that still refuses points to its igniter or valve. Book this week
  2. Every burner sparks and none catches Gas is not reaching the top. Viking's manual names a closed supply valve or an interrupted supply. If a gas smell comes with it, leave the house and call the gas utility first. Call today
  3. Sparking that carries on once the flame is steady A wet or dirty igniter is the ordinary reason. When a clean, dry burner keeps at it, the manual points to the range's electrical supply, its grounding or polarity, which an electrician checks. Book this week
  4. The broiler stays cold Check the temperature knob first: turned beyond the broil mark, the oven will not broil. Set right and still cold, the infrared broiler on a VGR5 or the broil elements on a VDR5 need testing. Book this week
  5. The oven will not bake On a VGR5, the hidden gas bake burner and whatever lights it; on a VDR5, the concealed bake element or its control. Either one is a diagnosis job, not an owner check. Book this week

Three ranges share the name

A VGR5 is gas throughout: sealed burners on top, and below them an oven heated by a hidden bake burner, with the GourmetGlo infrared broiler across the top of the cavity. A VDR5 puts the same sealed top over an electric oven with split bake and broil elements. The VGIC5 trades the sealed burners for open ones.

The VGR5 and VDR5 light with SureSpark ignition, and all three relight on their own. The knob is a gas valve and a switch at once, so clicking is simply how this series starts a flame; clicking that never stops is the part worth noting.

Today’s models carry four digits after the letters, VGR5364 or VDR5484 for example. Viking’s documentation index also lists shorter numbers such as VGR530 and VDR548, now discontinued. Ranges tagged VGSC5 or VDSC5 appear in that index as 5 Series too, but they sit with the older Professional ranges in the finder.

Open burners on a VGIC5

A spill on the open-burner model does not stay on a sealed top. Lift the grate, take out the bowl resting in the grate support, and if the spill went lower, draw out the drip pan; Viking asks for each to be washed in hot, soapy water. Caps go back level, their tabs against the outside edge of the burner. Flames that lift off the ports, burn yellow or sound noisy mean the burner wants cleaning, or a technician’s adjustment.

Questions about the 5 Series ranges

Why does my Viking 5 Series range click when a burner is already lit?

That is automatic re-ignition. Whenever a flame goes out while gas is still flowing, the igniters spark until it relights, so a boil-over that snuffs it starts the clicking again. Steady clicking under a steady flame is different: let the burner dry, and if it continues, call Viking Appliance Repair Mercer Island at (206) 208-3377.

Can I light a 5 Series burner by hand during a power cut?

Viking says no. Its manuals for these ranges warn that the electric igniters stop in a power failure and the range should not be operated until power is back, with the oven control left at OFF. A brief outage needs no reset afterwards; the range simply carries on working when the power returns.

Next step

Say what it is doing, and which series

The model number and the symptom are enough to start. Ring and describe it, or pick a slot on the booking page. Visits run from 8 am to 8 pm each day, and a person answers the phone at any hour.